Why Should a Financial Institution Choose Interactive Teller Machine?

 

For the consumers looking for more efficient and convenient ways of doing banking processes, Interactive Teller machine is the answer. It has presented a whole new way of handling customers and making them more interested in banking operations. Modern banking institutions are increasingly adopting video remote tellers, also known as interactive tellers. 

These are real-time experience machines that enable customers to interact and perform banking operations at the same time. For the convenience of customers, these machines are fitted with a touch screen, handheld phone, and buttons. 

Functions of an interactive teller machine 

• Deposit bills and checks
• Perform card-less transactions
• Cashing checks for bills
• Perform fund transfers 
• Opening new accounts
• Order debit card replacement
• Place inquiries and perform CD renewals
• Make credit card payments

 

Other popular names for Interactive teller machine

• In-Line Teller (ILT)
• Personal Teller Machine (PTM)
• Teller Assist Unit (TAU)
• Automated Interactive Teller (AIT)
• Video Teller Machine (VTM)

 

Benefits of interactive teller machine for customers

• Consumers can efficiently perform ID verification if their credit card is stolen or lost.
• The teller machine can dispense any amount of cash, including any denomination of bills. It also helps in Cash Automation. 
• Users get the convenience of human touch and real-time interaction, which is nowhere available with ATMs.

Benefits of interactive teller machine for financial institutions

• The interactive teller machine enhances the user experience by making the banking operations more convenient. 
• The availability of banking support gets extended. Customers can even perform banking operations at odd hours.
• With the usability of the interactive teller machine, the employees can be freed and made available for high-level operations.
• As the machine enables 75% of banking operations without the involvement of banking professionals, it saves a lot of costs associated with them. 
• Financial and banking institutions can go global, defying the geography and hours of banking operations. 
• Financial institutions are capable of providing real-time connectivity without the risk of offline incompatibilities. 
• The teller machine decreases the cost per transaction and saves a fortune for financial institutions. 
• Being modern and competitive technology, the machines give financial institutions a pace ahead of the competition.  

 

With so many benefits for financial institutions and their consumers, the Interactive Teller machine is a good investment. Contact www.bankersequipment.com for information. Bankers Equipment offers a wide range of equipment solutions for banking institutions, casinos, and retail units.